Privacy Policy
Last updated: January 2025
1. Introduction
Divine Earnings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number)
- Payment and billing information
- Account credentials and preferences
- Communication history with our support team
- Demographics and trading experience level
2.2 Automatically Collected Information
We automatically collect certain information when you use our services:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Provide and maintain our services
- Process payments and manage subscriptions
- Send trading signals and educational content
- Provide customer support and respond to inquiries
- Improve our services and user experience
- Send important updates and notifications
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (Stripe)
- Email communications
- Website analytics
- Customer support services
4.2 Legal Requirements
We may disclose your information when required to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Protect our rights and interests
- Ensure user safety and security
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Staff training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Correction
You can access and update your personal information through your account settings or by contacting us.
7.2 Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
7.3 Deletion
You can request deletion of your personal information, subject to certain legal obligations.
7.4 Marketing Communications
You can opt-out of marketing emails by clicking the unsubscribe link or contacting us directly.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings, but this may affect the functionality of our services.
9. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Discord: Divine Earnings Community
- Instagram: @divine.earnings